Ariana Digital Health www.hiariana.com is a quickly accelerating digital health startup. We build patient engagement solutions for the healthcare industry. This means our product has to be safe (handling adverse events and medical emergencies), secure (data privacy & encryption) and scalable across multiple tenants, languages & geographies.

It is our mission to build personal relationships through conversation and have a sustainable impact on patients' everyday life, behavior and health.


Based on NLU Ariana chats with patients over messenger (e.g. whatsapp) to help them manage serious diseases and take medication correctly.

The focus of our product is on conversational design and analytics. We plan to develop a “learning system”, i.e. put analytics and machine learning in place so that Ariana can start adapting her personality to the individual user’s preferences and style of conversation. This is how we believe we can build a digital relationship with the user and make lasting engagement happen.


  • Set up analytics for our conversational data
  • Close the loop to backend engineering and ensure your insights feed into database design, message scripts and user segmentation
  • Think of creative ways that machine learning and data science capabilities can help Ariana increasingly adapt to each user’s conversational style and behavior
  • Design more and more natural conversational experiences all the way to natural language generation


  • Degree (or Ph.D.) in a numerate discipline (or substantial relevant experience)
  • 5+ years of work experience
  • Fluent in English
  • Experience in conversational design & analytics, strong knowledge of NLU (knowledge of rasa.ai a plus) and ideally NLG
  • Proficient in Python and the broader data science stack
  • Experience with tensorflow, pytorch, mxnet
  • Excited by machine learning problems including research
  • Constantly stretching your toolbox of capabilities


  • competitive salary dependent on professional experience
  • build a product that improves people’s lives every day while changing the future of healthcare
  • push the boundaries of what machine learning can do today - if you don't know it, learn it!
  • flat hierarchies and mutual trust - think freely without us breathing down your neck
  • beautiful office in the heart of Munich complete with ping pong tables and big screen Mario Kart